Our users aren’t in the position where they can or should be agreeing to licenses and I can handle closing other apps and notifying the user etc. So, for example if the installer had a /S option to turn off all dialogs and maybe a EULA=1 for the license that would be ideal. Getting to the specifics of what I look for in an installer I want something that can be installed with 0 user interaction. The team will need to ask the support teams to install Capture. We are a relatively big company with a small subgroup that does this sort of thing that could justify a dedicated tool for it.
That might have led to a purchase of the paid for version once people appreciated the benefits and possibly adoption of capture as the primary tool in other teams. The plan was to use Capture for a team of about 20 that produce internal knowledge base type articles on both Windows and Mac, the team wanted to use one tool for consistency and quality. For windows if you have something that works with SCCM and can be silent it would be enough for the majority, we ran into similar issues on both Windows and Mac. We use SCCM and Intune on Windows (my area) and Jamf for Mac. It doesn’t apply to this app but for example some apps are deployed to the whole company (15k users) so it must be automated and controlled.
It also assists the support teams by automating stuff they would typically be asked to help with. Deploying by SCCM has the advantage of us installing the same version in an automated way for all users and it helps us with security and managing licensing.
#Snagit exe silent install with key software#
This is a standard scenario for enterprise level companies, we don’t allow\don’t want users to install stuff, so users do not have admin rights and we ask them to request software be “packaged” and made available via SCCM.
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